- Adobe Genuine Software Integrity Service – Introduction Section: If you are in mood of work and as we know working mood is quiet filled with seriousness and if someone or something disturbs you, then getting irritated is common thing. Concentration to that particular work get lost due to disturbance. This is exactly same thing, while using adobe product if you get popup that says “the.
- May 06, 2019 All of a sudden today, within a minute of opening Dreamweaver a pop-up appears from 'Adobe Genuine Software Integrity Service' stating 'The Adobe software you are using is not genuine.' There is more in the pop-up. This cannot be made to go away or minimized. This same thing also happens now with any Adobe application that is opened.
- Jul 28, 2016 11) After finish all the patch then run the dmg call 'Adobe Encore CS6 Patch.dmg' Adobe Encore CS6 patch 12) Only Double click the Encore Serial Patch and Encore amtlib Patch. 13) Remember to wait for the window and press the 'ok' button when it appears.
May 23, 2016 Adobe Validation Testing has found this copy of Acrobat not genuine The notification is meant to inform users, and can be clicked away. It may reappear after a short while, but Adobe. Adobe software you're using is not genuine. Oh, my goodness. Whatever will we do? I have an idea. Let's open the task manager. Make sure we're in the processes tab up here. And we're looking for this little fella right here Adobe Genuine Helper.
Of all of Adobe's products, the ugliest, most arcane, and downright weirdest has to be Acrobat. It doesn't matter which version, Acrobat has always been a collection of poorly engineered parts flying in loose formation. It's as if when it came to each successive version, Adobe posed the question to their engineers, 'How can we piss of our users a little more? How can we make their lives just a little more miserable?'
It appears that with their 'Adobe Genuine Software' program, a diagnostic which runs tests to determine if your software is 'genuine', they have outdone themselves. I've been running CS6 for years on my Mac and for my purposes, the suite does pretty much everything I need. Sure, I'd like some of the features that have been added to the CC edition but not enough to spend the money because the upside isn't enough to get me excited enough to reach into my pocket.
Now, all was fine in my Adobe world until a few months ago when, one day, I launched Acrobat X and up popped a persistent and annoying notice informing me in the smug, smarmy, 'f*** you, you're just a customer' manner only an arrogant behemoth like Adobe can muster, that my software (specifically AcrobatPro X and InDesign CS6) was not 'genuine.'
What do they suggest on the Adobe website?
Right. So I should buy the software again and uninstall what I've already got and drop a dime on the reseller, all of which would be reasonable if my software was not genuine. But my software isn't fake so this message tells me something important ... that I am about to waste a lot of time resolving the issue. I particularly like Adobe's contention:
Professionals choose Adobe software since it is reliable, secure and supported by Adobe. The non-genuine software on your machine is not warranted or supported by Adobe. Your software may not work as Adobe intended, and may pose risks to you and your work.
Words almost fail me over the self-serving, arrogance of their verbiage.
Adobe Software Not Genuine
I called the number given by the popup and spoke to a hapless customer service chap who introduced himself as 'Charles' (quite obviously, this was most unlikely to be his real name). After a lot of messing about and a good 30 minutes on the phone (which was in addition to the 20 minute I had to wait to speak with him), he finally concluded there was nothing wrong with my software, threw a great big switch in the bowels of Adobe (or so I like to think) and the problem magically went away. No more nagging popups!
Until this evening.
Pop! There was the popup yet again making the same complaints as before.

Again, the popup lead me to the contact page, told me that the same apps were suspect, gave me a number to call, and, well, what do you think are the chances of getting an Adobe CSR on the phone after 7PM Pacific time? Yep, zero. So now I have to waste my time tomorrow morning when I have a lot of work to get on with first thing that will require Acrobat X!
I think we can all agree software piracy is a serious issue but when a vendor puts in place what are obviously faulty piracy detection mechanisms, makes users jump through hoops to get a resolution, then repeats the same faulty assessment months later, you know, for a fact, that customer satisfaction is not what they're aiming for.
Adobe Photoshop Not Genuine Fix
I know that my venting, my cry of rage into the yawning corporate void, will most likely do little if anything to change the way vendors in general and Adobe in particular behave but who knows? Maybe someone from Adobe will read this and feel not just my pain but the pain of all of their users who have to run around in circles because of Adobe's incompetence and indifference. On the other hand, I'm not holding my breath.